My old laptop has had it's day, and that was 5 years ago, so with a heavy heart I decided to buy a new one, a very expensive one, I spent the last couple of weeks researching the best laptop for me, it needed a big hard drive, 2Tb, a large memory, 12Gb and the latest i7 Intel processor, a behemoth of a machine, so having decided on the best deal for the money I ordered it online, a couple of hours later I get a phone call from the company saying that my new laptop would be delivered Saturday morning before mid-day, and they wanted to make sure I would be in as I had to sign for it, cool I said and I started planning my weekend around installing all the software I have.
Saturday morning comes and goes, no laptop, so I decide to wait in with the hope that it will arrive later knowing that the company delivering it works up until 8pm on a Saturday, at 4pm I decide to give the company a call just to check that they are actually delivering on Saturday, the company tell me that they will call the courier and get back to me, about 30 minutes later I get a call from the company saying that I had signed for it at 11:55, 'No', I say, I have been in all day and no one has called, they then ask for me to send them an email with my signature which I do, a little while later that ring me back, the signatures do not match at all, so where is the laptop I ask, they tell me that they will get back to me on Sunday, yes, on Sunday, so I have now wasted a whole day and I am now waiting for a call from the laptop company with an update?
Sunday morning comes and goes, nothing then a phone call from the laptop company, they have decided to send me a new laptop on Monday, as they now have the other one as lost in transit, I ask are they using a different courier, yes they tell me, and they also inform me that the delivery person is now under investigation by them and the police, i ask which company they were using and they tell me it's My*******, I say OK, I will have to get someone to stay at my home as I work so I won't be there, OK, they say whats your work address and they will deliver it there, Cool.
I did not tell them that the women who delivers my My****, lives about 10 doors down from me and I see the main hub lorry delivering to her address almost daily, and yes, I did see it at 8am on Saturday, I have over time had a few parcels go missing and I have asked her before when she has delivered others does she get a lot of missing parcels? She said at the time that, they often get lost before she gets them, now what she does not know is that I was an IT director of a very large online parcel company for 3 years, and I know that every time she gets a delivery from the hub she has to check the locked cage that they come in and sign for them, so I await an outcome, I may even pop up to her house and ask if she has anything for me just to make a point.
So I am now at work awaiting my new laptop which I know is on its way by special courier and I will get a text when he gets to the college, I'm now excitedly waiting for my new power machine.
Saturday morning comes and goes, no laptop, so I decide to wait in with the hope that it will arrive later knowing that the company delivering it works up until 8pm on a Saturday, at 4pm I decide to give the company a call just to check that they are actually delivering on Saturday, the company tell me that they will call the courier and get back to me, about 30 minutes later I get a call from the company saying that I had signed for it at 11:55, 'No', I say, I have been in all day and no one has called, they then ask for me to send them an email with my signature which I do, a little while later that ring me back, the signatures do not match at all, so where is the laptop I ask, they tell me that they will get back to me on Sunday, yes, on Sunday, so I have now wasted a whole day and I am now waiting for a call from the laptop company with an update?
Sunday morning comes and goes, nothing then a phone call from the laptop company, they have decided to send me a new laptop on Monday, as they now have the other one as lost in transit, I ask are they using a different courier, yes they tell me, and they also inform me that the delivery person is now under investigation by them and the police, i ask which company they were using and they tell me it's My*******, I say OK, I will have to get someone to stay at my home as I work so I won't be there, OK, they say whats your work address and they will deliver it there, Cool.
I did not tell them that the women who delivers my My****, lives about 10 doors down from me and I see the main hub lorry delivering to her address almost daily, and yes, I did see it at 8am on Saturday, I have over time had a few parcels go missing and I have asked her before when she has delivered others does she get a lot of missing parcels? She said at the time that, they often get lost before she gets them, now what she does not know is that I was an IT director of a very large online parcel company for 3 years, and I know that every time she gets a delivery from the hub she has to check the locked cage that they come in and sign for them, so I await an outcome, I may even pop up to her house and ask if she has anything for me just to make a point.
So I am now at work awaiting my new laptop which I know is on its way by special courier and I will get a text when he gets to the college, I'm now excitedly waiting for my new power machine.
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