If you have been following my posts will will know I collect watches, some are collectors pieces some are very old, some are at the edge of new technology.
So I have been using a company in the USA for a while, I get good deals, normally, however, I decided to purchase a watch from a company I used once last year, I see a watch at a reasonable price £125 free postage, I pay using PayPal and wait for my watch some weeks later I get an invoice from the courier DHL, £20, for? They tell me it's the taxes etc, so I pay, at this point any real savings I would make have almost disappeared, over a week later the courier is at my door demanding £35? I ask what its for and he says Taxes? hang on I say I have already paid, no he says these are extra and need to be paid before he can leave the watch, WTF, I refuse the watch and tell him to return it to the seller, I spoke to DHL to get my £20 back, they tell me that it has been paid to the seller not them? I tell them you sent the invoice, I paid you, give me my money back, no they say, they tell me to contact the seller, so I contact Creation watches, they tell me they do not have the money its a fee from DHL? at this point I am losing the will to live, I am £145 down with no watch, I contact CW again, they tell me that they will give me a refund minus the postage, WTF I have already paid DHL £20, I ant paying anymore, so I contact PayPal and tell them whats going on, no response, that was 4 weeks ago, so I am short £145, no watch and no help, I think I will need to get a lawyer involved if I hope to recover any of the money.
Since this saga, I have read on several social networking sites that this is becoming a problem with CW, extra cash required on delivery ranging from £35 to £85, I am starting to sense a scam here, so if you are thinking of buying from Creation Watches, DONT, use Island watches, a much better service and I have bought over 20 watches from them with no extra prices for taxes etc.
I will let you know what happens.
So I have been using a company in the USA for a while, I get good deals, normally, however, I decided to purchase a watch from a company I used once last year, I see a watch at a reasonable price £125 free postage, I pay using PayPal and wait for my watch some weeks later I get an invoice from the courier DHL, £20, for? They tell me it's the taxes etc, so I pay, at this point any real savings I would make have almost disappeared, over a week later the courier is at my door demanding £35? I ask what its for and he says Taxes? hang on I say I have already paid, no he says these are extra and need to be paid before he can leave the watch, WTF, I refuse the watch and tell him to return it to the seller, I spoke to DHL to get my £20 back, they tell me that it has been paid to the seller not them? I tell them you sent the invoice, I paid you, give me my money back, no they say, they tell me to contact the seller, so I contact Creation watches, they tell me they do not have the money its a fee from DHL? at this point I am losing the will to live, I am £145 down with no watch, I contact CW again, they tell me that they will give me a refund minus the postage, WTF I have already paid DHL £20, I ant paying anymore, so I contact PayPal and tell them whats going on, no response, that was 4 weeks ago, so I am short £145, no watch and no help, I think I will need to get a lawyer involved if I hope to recover any of the money.
Since this saga, I have read on several social networking sites that this is becoming a problem with CW, extra cash required on delivery ranging from £35 to £85, I am starting to sense a scam here, so if you are thinking of buying from Creation Watches, DONT, use Island watches, a much better service and I have bought over 20 watches from them with no extra prices for taxes etc.
I will let you know what happens.
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