3DTooling Ripoff

I need some balance wheels for my table saw, simple enough you would think, but it took me a long time to find the required size, I found a company called 3DTooling, they advertised that they had the balance wheels I needed so I ordered them mid December  come February I had completely forgotten about the order so I ordered them again, however this time I ordered the wrong size, when they arrived I sent them back the next day and explained that I had made a mistake and remembered that I still had not received my December order, so I asked for a refund on order no 2, they said no they had to buy them in from another company and could not return them, not really my problem but they offered to bore out the wheels to the correct size, 2 weeks later I get a call saying that the company they had sent them to for re-boring had charged them and I was expected to pay, that's not going to happen, and I still have not received my first order, I am about to phone them and reject the items and ask for a full refund or take them to the small claims court, I also found out from trading standards that they have broken the rules about online trading, the money they took is meant to be held in escrow until I receiver the item, that's not happened so I feel I have a really good case.

I will continue with this tomorrow when |I have called them.

Mr really fucking angry OUT.

UPDATE
Having sent them a letter refusing to accept the products and asking for a refund, suggesting that I would seek legal advice, a refund was was given and I now have the money in my account, so reluctantly I must say thank you to them for doing that.
I bought replacements from another UK company and they arrived with 3 days and were cheaper than the previous items. So a grumpy old man is now a little happier.